Exhibition FAQs Have any questions? Get answers from our frequently asked questions below.
  • Where is House of Kong?
  • What is House Of Kong?
  • How long is the House of Kong experience?
  • What is a time slot?
  • Can I buy tickets on the door?
  • Where can I find £25 tickets?
  • Can I book a large group of 15?
  • Can I take photographs or video?
  • Can I eat or drink in the exhibition?
  • Are there toilets accessible throughout the exhibition?
  • Is House of Kong wheelchair accessible?
  • I am a wheelchair user. Can my carer accompany me?
  • Is this appropriate for children?
  • Is there an age requirement?
  • I have purchased a Student Ticket, what ID will I need to show?
  • Will there be special effects that may impact me?
  • Are Assistance Dogs permitted?
  • Can I participate if I’m pregnant?
  • Can I participate if I am hearing impaired?
  • What are the prohibited items at the experience?
  • Can I bring a bag?
  • Can I smoke or vape?
  • Can I exchange my House of Kong Ticket?
  • Is my ticket to House of Kong refundable?
  • What is your refund policy for merchandise purchased?
  • How can I get in touch?
  • Is this appropriate for children?