EXHIBITION FAQs Have any questions? Get answers from our frequently asked questions below.
  • Where is House of Kong?
  • What is House Of Kong?
  • How long is the House of Kong experience?
  • What does “time slot” mean?
  • What are the exhibition entry times for Flexi Ticket Holders?
  • Can I buy tickets at the door?
  • Where can I find off-peak tickets?
  • Can I book for a large group?
  • Can I take photos or videos inside?
  • Is parking available?
  • Can I eat or drink inside?
  • Are restrooms available?
  • Is it wheelchair accessible?
  • Is there an age requirement and is this appropriate for kids?
  • Student discount?
  • Special effects — what should I know?
  • Are Assistance Dogs allowed?
  • Can I Participate if Pregnant?
  • Hearing accessibility?
  • What are the prohibited items at the Experience? (What can I bring?)
  • Can I bring a bag?
  • Smoking or vaping inside?
  • Can I exchange or refund my ticket?
  • Is my House of Kong Ticket Refundable?
  • What is the Refund Policy for Merchandise Purchased?
  • Do you have a Lost & Found?
  • How can I get in Touch?
  • Will there be an Official Resale Platform?
  • What Add-On’s are available at the Experience?