Exhibition FAQs
Have any questions? Get answers from our frequently asked questions
below.
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Where is House of Kong?
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What is House Of Kong?
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How long is the House of Kong experience?
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What is a time slot?
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Can I buy tickets on the door?
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Where can I find £25 tickets?
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Can I book a large group of 15?
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Can I take photographs or video?
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Can I eat or drink in the exhibition?
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Are there toilets accessible throughout the exhibition?
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Is House of Kong wheelchair accessible?
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I am a wheelchair user. Can my carer accompany me?
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Is this appropriate for children?
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Is there an age requirement?
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I have purchased a Student Ticket, what ID will I need to show?
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Will there be special effects that may impact me?
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Are Assistance Dogs permitted?
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Can I participate if I’m pregnant?
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Can I participate if I am hearing impaired?
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What are the prohibited items at the experience?
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Can I bring a bag?
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Can I smoke or vape?
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Can I exchange my House of Kong Ticket?
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Is my ticket to House of Kong refundable?
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What is your refund policy for merchandise purchased?
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How can I get in touch?
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Is this appropriate for children?